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About the Author


For over 20 years, Ken Dulaney was Gartner's lead mobile analyst. Ken was consistently recognized for his insight and thought leadership across the technology landscape being voted one of the top industry analysts by AdWeek during his career.

Ken has had an extensive career in consulting, as an IT Director and in technology product managment. At GRiD Systems, in the 1980s and 90s,  Ken worked on marketing the first notebook computers and was a key participant in receiving the patent on the first tablet computer and first touch based ruggedized computer. Since joining Gartner in 1992, Ken has provided advisory services to mobile computing technology suppliers and to enterprise firms who procure and use the latest technology. Ken maintains an up-to-date knowledge of the latest trends in technology and is an accomplished speaker


Ken has a deep understanding of various industries and how those industries can use technology to improve productivity and profits. Ken posseses a strong understanding of applications and was voted one of the "Top 10 Most Influential People in CRM" by Sales and Marketing Automation magazine in 1999.

  My Expertise


  • Business Consulting

  • Strategic Analysis 

  • Global Business Strategy

  • Marketing Material Review

  • Product Design Review

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